Privacy Policy
Last updated: August 6, 2026
Who we are
dispatch-fm (“we”, “us”) provides truck dispatch services for carriers across the United States. This policy explains what information we collect through https://dispatch-fm.com and how we use it. Questions? Contact us at operations@dispatch-fm.com or (516) 454-1107.
Information we collect
- Contact details you submit — name, phone number, email address, truck type, and preferred lanes when you request a quote through our contact form.
- Communication preferences — whether you prefer calls only or consent to SMS updates.
- Usage data — standard analytics and advertising data (pages visited, device type) collected via cookies and similar technologies, including the Meta Pixel when enabled.
How we use your information
- To respond to your quote request and provide dispatch services.
- To contact you by phone, email, or SMS (only if you opted in).
- To improve our website and measure advertising performance.
We do not sell your personal information. We share it only with service providers that help us operate (e.g., form processing, analytics, advertising platforms) and when required by law.
SMS consent
If you opt in to SMS updates, we may send you dispatch-related text messages. Message and data rates may apply. Reply STOP at any time to unsubscribe.
Cookies and advertising
We may use cookies and pixels (such as the Meta Pixel) to understand how visitors use our site and to show relevant ads on platforms like Facebook and Instagram. You can control cookies through your browser settings.
Data retention and your rights
We keep your information only as long as needed for the purposes above. You may request access to, correction of, or deletion of your personal information by contacting operations@dispatch-fm.com.